Shipping policy

 

Shipping and Delivery

Deliveries are carried out by FedEx and DHL.

Geographic areas covered: Morocco (local and national) and international.

Estimated delivery times:

• Marrakech: 1 to 2 business days

• National (Morocco): 3 to 5 business days

• International: 3 to 30 business days

These delivery times are indicative and may vary depending on item availability. In case of out-of-stock items, the customer will be promptly informed with an estimated restocking time or an alternative proposal.

Shipping costs are the responsibility of the customer. In the event of a delay or non-delivery, the customer will be notified, and a refund or reshipment may be offered following an investigation.